| Jae Um

Legal Innovation Woes, Part III: Skill Shortage, Emotional Labor & Arrested Development (066)

Great things don’t just happen. People make them happen. So who is actually working on legal innovation (and why haven’t they fixed everything already)?

 

Innovation is a strange word.  At least, it tends to affect people strangely, particularly in the legal industry.

 

Of late, eye-rolling 🙄 and face-palming 🤦🏻 are gaining traction as the response du jour.  Despite the growing levels of skepticism in and around the echo chambers and the pockets of battle-weary veterans, the word “innovation” still has some ✨ magic and mystique.  Clients declare publicly that they expect firms to do better, and firms give every assurance that they are trying.  We are inundated daily with press releases: new startups, new initiatives, new partnerships.  Eyes might roll, but the innovation award shows (there are so many 🏅🏆🥇 of them!) must go on.

 

All of that sound and fury doesn’t come for free.  It takes a great deal of work, by real people in real businesses.  This talent pool, which is limited, should not be taken for granted.

 

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