Legal Innovation Woes, Part III: Skill Shortage, Emotional Labor & Arrested Development (066)
Great things don’t just happen. People make them happen. So who is actually working on legal innovation (and why haven’t they fixed everything already)?
Innovation is a strange word. At least, it tends to affect people strangely, particularly in the legal industry.
Of late, eye-rolling and face-palming are gaining traction as the response du jour. Despite the growing levels of skepticism in and around the echo chambers and the pockets of battle-weary veterans, the word “innovation” still has some magic and mystique. Clients declare publicly that they expect firms to do better, and firms give every assurance that they are trying. We are inundated daily with press releases: new startups, new initiatives, new partnerships. Eyes might roll, but the innovation award shows (there are so many of them!) must go on.
All of that sound and fury doesn’t come for free. It takes a great deal of work, by real people in real businesses. This talent pool, which is limited, should not be taken for granted.